• 1 Reformer class per day

• Reserve classes up to 30 days in advance

• No rollover of unused classes

• No commitment required

• Auto-renews monthly

• 30-day membership cancellation notice

• Non-transferable & non-refundable

• Unlimited Reformer classes each month (1 per day)

• Book up to 45 days ahead

• 1 guest pass per month

• No rollover of unused days

• 30-day cancellation notice required once minimum commitment is met

• Non-transferable & non-refundable

• Exclusive retail pricing

FLO Unlimited (Monthly)

• 1 waived late cancel per month

• 6-month commitment

• Auto-renews monthly

FLO Unlimited (Annual)

• 2 waived late cancel per month

• 1 waived no-show per year

• 12-month commitment, pay in full

• Auto-renews annually

Credits do not expire if unused.

Packages are non-transferable & non-refundable.

• Limited Availability: FLO CLUB is a presale-only membership status, capped at 50 founding members.

• Lifetime Discount: FLO CLUB members lock in exclusive rates – 15% off all memberships and receive Club pricing on retail products – for as long as their FLO CLUB membership status remains active.(Membership pricing shown at checkout page already reflects this discount.)

• Priority Booking: Reserve classes up to 45 days in advance.

• FLO CLUB Status: Membership status will be permanently voided if canceled and cannot be reinstated.

• Minimum Commitment: 6-month for Monthly memberships and 12-months for Annual memberships.

• Membership Plan Changes: FLO CLUB members can switch plans after completing their current commitment term, while keeping their lifetime discount.

• Auto-Renewal: All FLO CLUB memberships renew automatically each month (or annually if selected).

• Membership Cancellation: 30 days’ notice required for cancellation.

• Membership Freeze: Please check our “Membership Freeze Policy” listed below.

Need to step away for a bit? We’ve got you — without losing your FLO CLUB status.

All FLO CLUB memberships (monthly and annual) include:

• One complimentary pause of up to 30 days every 12 months

• The ability to extend your pause for up to 90 days using our
  Membership Containment Plan — $30/month
  (Your pricing, perks, and status are all preserved during this time.)

• Class access is paused while your membership is on hold.

• Your membership term or billing date will simply shift forward by the number of paused days.

How to Request a Pause

• Email info@theflopilates.com or visit our Front Desk
  at least 5 days before your next billing date.

• We’ll confirm your freeze within 2 business days.

Group Size: Private sessions may be booked for 1–4 participants.

Minimum Commitment: A 5-session package (per person) is required to begin private training.

Booking: Sessions must be scheduled in advance and are subject to instructor availability.

Cancellation: 24 hours’ notice required to cancel or reschedule. Late cancellations or no-shows will be charged in full.

Expiration: Packages must be used within 6 months from purchase. Unused sessions will expire.

Sharing: Each participant must hold their own package; packages cannot be split or shared.

Instructor Requests: Instructor selection is based on availability; requests are not guaranteed.

Non-Transferable & Non-Refundable: All private session purchases are final.

Free Cancellation/Rescheduling
Cancel or reschedule up to 24 hours before class at no charge.

Late Cancellations & No Show
$15 fee for cancellation and rebook & $25 for no-show and forfeit of class credit.

Medical or Emergency Exceptions
May be waived with valid documentation proof.

• Fusion & Advanced Classes: Cadillac & Reformer Fusion FLO classes are currently invitation-only.

  • Participants need 20+ regular sessions or instructor approval.